personalise business trip and make
AI to personalise business trips and make safer them safer
Business travellers think their trips could be improved by Artificial Intelligence-based technology but are reluctant about sharing some types of personal data. A survey by expense and travel management firm SAP Concur found 52% of UK business travellers thought AI would make business trips safer through services such as predictive risk alerts around natural disasters. While even more travellers (75%) said AI would help to make their journeys more personalised. But despite these perceived benefits from AI, travellers were less willing to share certain types of personal data, particularly home addresses, which only 25% were prepared to share, followed by biometrics (27%) and phone numbers (33%). They were more prepared to share information such as email addresses (54%), travel preferences (52%) and their gender (46%).